We make personalized gift-giving easy, fast shipping and perfect for you -- we guarantee it!
Our buyers select only the highest quality gifts, which are then customized just for you! We inspect every item again for quality control and accuracy before it ships to you or someone special.
We want your order to be made just the way you want it! We understand that everyone makes mistakes (including us!). Please review your personalization information before submitting your order. Check spelling, dates, names and your photo carefully. You are welcome to email us at support@YehGift.com if you have questions about personalization before placing your order. Understandably, we are not able to accept cancellations or changes to orders once they are placed, as we immediately start produce. NOTE: YehGift.com also reserves the right to cancel your order at its discretion should the order be deemed inappropriate for language, content.
We guarantee our personalized products to be free of manufacturing errors or
product defects. If there is a quality issue with your order, you are only send some photos of defect product to us, for exchange for the same item, or immediate full refund. Understandably, personalized items cannot be accepted for return, unless there is a manufacturing error or product defect. All refunds and exchanges must be made within 30 days of receipt.
During our busy holiday season we try our best to guarantee your products will arrive on time, but due to high volume and unexpected circumstances beyond our control there might be a slight delay in delivery of your order. If we miss our guarantee we will refund your shipping & handling fees after we confirm that your package has not arrived on time. Understandably, no refunds can be issued for orders delayed (either shipping cost or merchandise value) due to adverse weather conditions or any unforeseen circumstance that may affect YehGift.com or any of our carriers... Thank you for understanding and best wish for you.